Description based on the Specified Commercial Transactions Act

Site name
MORIKAGE SHIRT KYOTO ONLINE SHOP
URL
https://mrkgs.com/
Distributor
Mrkgs Ltd.
Operations Manager
Daisuke Morikage
location
〒602-0877 Kyoto City, Kyoto Prefecture, Kamigyo Ward, Kawaramachi Street, Marutamachi Agaru Masuyacho 362-1
Store phone number
TEL 075-241-7746 FAX 075-256-4096
Telephone reception hours
11:00-17:00 (except for holidays)

※If the reception is closed,
Please contact us by email.

Email
mrkgs@mrkgs.com
Product sales price
Prices are displayed for each product (including consumption tax). Please check each product's introduction page.
Fees required other than the product price
As a general rule, shipping and bank transfer fees must be borne by the customer.
All consumption taxes are included in the product price (tax-inclusive price).
Payment Method

·credit card
VISA, Mastercard, American Express, JCB, Diners Club, Discover Card

・Online payment
Shop Pay, Apple Pay, Google Pay

・Bank transfer in advance/Sumitomo Bank

Payment Deadline

・Credit card (This will vary depending on the closing date and contract details of your credit card.)

・Payment must be made in advance by bank transfer. Please transfer the payment within 3 business days of the financial institution, not including the day of your order.

Delivery charge
Nationwide flat rate of 850 yen
Delivery time of the product
Your order will be shipped within 1-5 business days after your order or payment is confirmed.
It depends on the time of your order and your region, but we can ship it to you the same day at the earliest.
It may take up to 5 days (excluding pre-order items).
If you are in a hurry, we recommend paying by credit card.
If you choose to pay by bank transfer, your order will be shipped after we confirm your payment.

It may take more than 5 days.
*Delivery may take longer during our long holidays.

*Shipping will be done for each order.
Even if you place multiple orders on the same day, we cannot combine shipping.

*Natural disasters, problems with social infrastructure, problems with delivery companies, etc.
Please note that delivery may be delayed due to force majeure.

Product returns and exchanges
If you are unable to return or exchange a product, we will exchange it for the same product.
We will exchange the item for another product, repair it, or provide a refund.


If we can't accept your return

- We cannot accept returns or exchanges due to customer convenience.
The size doesn't fit, the color or design is different from what you imagined,
In such cases, we will consider it as a matter of customer convenience.
When purchasing, please check the size, color, design, etc. before placing your order.
Please contact us if you have any questions.

- If it has been more than 8 days since the item arrived - If it has obviously been worn (if it has been washed, smells of perfume or cigarettes, etc.)
・If the item is damaged while trying it on
・If there is no invoice, price tag, or accessories
・Sale items (please contact us if you receive a defective item)
・Products from "MORIKAGE SHIRT Reuse Project iTTEKOI (second-hand clothing)"
・Products that have been modified by the customer (such as length adjustments)
・Socks, event merchandise, etc.

*Sale items, used clothing, socks, event items, etc.
If you receive a defective product, please contact us.

Return/exchange deadline
Returns and exchanges can be made within 7 days of receiving the product.
Return shipping fee
If we deliver a product different from the one you ordered due to reasons such as a defective product or incorrect delivery, we will bear the cost.
inquiry
Email: mrkgs@mrkgs.com
Phone: 075-241-7746
Reception hours: 11:00-17:00 (excluding holidays)
*If the reception is closed, please contact us by email.