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If you register for My Account in the top right corner of the screen, you can view your order history and customer information.
In addition, if you log in and place an order, the contact information you used the previous time you placed the order will be used from the next time.
The shipping address and other required information will be automatically filled in.
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Please read the product description on the desired product page, select the size, color, pattern, and quantity, and then select "Add to Cart." If you want to continue shopping, select the "x" button in the upper right corner of the cart,
Please close your shopping cart. Select the shopping bag icon on the top right of the screen.
You can check the items you have added to your shopping cart. If you have any "delivery preferences", please fill them in and select "Proceed to checkout" to proceed to the order process. After filling in and confirming the necessary information,
"Confirm your order (card payment)" or "Pay now (express checkout)",
"Order Complete (Bank Transfer)" or "Order Complete (Bank Transfer)".
A confirmation email for your order will be automatically sent to your registered email address. If you do not receive the email after a while, please check your spam folder, or if you have registered your account, please check your order status in your order history.
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<Credit card payment>
We accept VISA, Mastercard, American Express, JCB, Diners Club and Discover Card.
*Payments can only be made in one lump sum.
*The payment deadline will vary depending on the closing date and contract details of your credit card.
<Online payment>
Shop Pay, Apple Pay, Google Pay
*Regarding the procedure, the registration method varies depending on the payment method.
<Bank transfer>
You'll have to pay before.
Please transfer the amount within 3 business days of the financial institution, not including the day of your order.
*Transfer fees will be borne by the customer.
*If we are unable to confirm your payment within the specified period, your order will be automatically cancelled.
note that.
*Please make sure the name of the person placing the order is used for the transfer.
*The transfer bank is Sumitomo Mitsui Banking Corporation.
The transfer details will be listed on the "Confirmation Page" or "Order Confirmation (automatic email)" after placing your order.
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<Delivery areas>
Japan
*International shipping is also available. For details, please see International Shipping.
<Shipping fee>
Nationwide flat rate of 850 yen
<Delivery company>
Yamato Transport
<Specify delivery date>
It depends on the delivery address. Please check the cart screen.
<Product delivery time>
Your order will be shipped within 1-5 business days after your order or payment is confirmed.
It depends on the time of your order and your region, but it can take anywhere from the same day to up to five days.
If you are in a hurry, we recommend paying by credit card.
If you choose to pay by bank transfer, your order will be shipped after we confirm your payment, which may take more than 5 days.
*Pre-order items are excluded.
*Delivery may take longer during our long holidays.
*Shipping will be done for each order. Even if multiple orders are placed on the same day, they cannot be shipped together.
*Natural disasters, problems with social infrastructure, problems with delivery companies, etc.
Please note that delivery may be delayed due to force majeure.
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<When returns and exchanges can be accepted>
If the new product is defective or the product you received is different from the one you ordered, we will exchange it for the same product. If we do not have an exchangeable product in stock,
We will exchange the item for another product, repair it, or provide a refund.
<When we cannot accept returns>
- We cannot accept returns or exchanges due to customer convenience.
The size doesn't fit, the color or design is different from what you imagined,
In such cases, we will consider it as a matter of customer convenience.
When purchasing, please check the size, color, design, etc. before placing your order.
- If it has been more than 8 days since the item arrived - If it has obviously been worn (if it has been washed, smells of perfume or cigarettes, etc.)
・If the item has been damaged while trying it on ・If the invoice, price tag, or accessories are missing ・If the item is on sale (please contact us if you receive a defective item)
・Products that have been altered by the customer (adjusted length, etc.) ・Socks, event products, etc. *Please contact us if you receive a defective product such as sale items, second-hand clothes, socks, event products, etc.
<Return/exchange deadline>
Returns and exchanges can be made within 7 days of receiving the product.
<Return shipping fee>
If we deliver a product different from the one you ordered due to reasons such as a defective product or incorrect delivery, we will bear the cost.
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